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User Reviews for Best Western Ambra Palace, Rome

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May 14, 2009 by Tony from Lakeland, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Overall cleanliness, staff was very friendly, good value for money.
• Hotel staff would not accommodate our need for a 1:00 pm checkout instead of 12 noon which was somewhat inconvenient for us.

“Overall, this was a convenient, clean and comfortable place to stay. True, the area surrounding the hotel is not typical of a 4-star hotel in that it includes many working class types of establishments and a good restaurant is probably a 5 - 10 minute walk from the hotel. Our three night stay there was uneventful and we walked around the area at night without concerns. We were not approached in any type of threatening manner and never felt uneasy. The room was relatively small but had comfortable beds and a flat screen TV. Staff was eager to please for the most part and the only complaint, though small, is they would not accommodate our request for a 1:00 pm checkout time instead of 12 noon checkout. They did, however, store our luggage for us in a secure area. I would absolutely stay here again.”

Nov 21, 2007 by Louis from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Staff very helpful.
• Poor outside street lighting.

“Somewhat pricy for the location.”

Aug 27, 2007 by Annie from Montreal, QC CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[3]

• Spacious and clean room.
• Although near train station. Very badly located, deserted streets and scary to walk outside in evening. Mostly wholesalers groceries and china town.

“Deserted streets and scary to walk outside in evening. Mostly wholesalers groceries and china town area. Therefore I would not recommend the area. The hotel is very pleasant, clean and spacious.”

Nov 10, 2005 by Nelly from La Mesa, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[3]

• The personal was very helpful.
• As a women I could not go outside for a walk not a friendly neighborhood.

“The rooms are European small but with a big bathroom. The personal specially helpful. The area around the Hotel graffitied and many Hindu and African refugees as well as the stores around. The Lobby small but friendly and the dinning and bar very nice.”

Jul 19, 2005 by Vijay from Richmond Hill, NY
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[4]

• Great hotel & staff -
• neighborhood not good!

“Great hotel located close to Termini (Train station) but not a very desirable neighbourhood to walk around esp at night.”

1 of 1 people found this review helpful.

Jul 6, 2005 by Jim from Stow, OH
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[3]

• very good service and staff ... the room was great
• neighborhood was filthy, very loud.. music playing at 6:00am

“When in the hotel... you were very comfortable but walking out was a different world. I did not feel so comfortable walking down the street and the streets were very dirty. Trash was all over the place and smelled.”

Jun 20, 2005 by Chip from Alpharetta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very family-friendly, incredibly helpful staff, nice clean hotel

“We stayed at the Golden Tulip Ambra Palace in Rome in early June 2005. Wonderful hotel. Very clean, nicely decorated, and the staff was wonderful. Breakfast was delicious, with a large assortment of items on the buffet line. We traveled with our six year old son and had let the hotel know this in advance. As a result, they had an extra bed made up for him, a small "beanbag" chair in the shape of a frog (which he loved), some bedtime story books, etc. They really made us feel welcome and were extraordinarily family friendly. Breakfast was excellent, with a large assortment on the buffet line, all very good food. The staff was very helpful, including in giving restaurant recommendations.”

Jun 19, 2005 by Pauline from Chester, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Great Staff
• Location

“Very clean adequate room great staff took lots of taxis a little far out for some areas .”

1 of 1 people found this review helpful.

Jun 17, 2005 by Hope from Princeton Jct., NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[3]

• Superb and helpful service. beautiful facility. wonderful breakfast.

“The facility, staff, and service were all top notch. The breakfast was outstanding, and the access to the internet was free and available. The location was in a seedy neighborhood. It was convenient to the Rome subway (only 1 block away) and to the train station, but not really in an Italian neighborhood, and the location was definitely the low rent district. I never felt unsafe, but had no desire to spend any time in the neighborhood.”

1 of 1 people found this review helpful.

Apr 25, 2005 by Roger from Philadelphia, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Breakfast was included where many other hotels it wasn't, and its central location.
• The shower was very small, and my room was next to the lifts.

“This is well located hotel within walking distance to many of the attractions in Rome. The bonus was that breakfast was included in the room rates and there were hot food selections where other places had continental breakfast. Staff was helpful and friendly.”

1 of 1 people found this review helpful.

Jan 11, 2005 by Susan from Media, PA
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[1]

• Great Breakfast, good service, sufficient friendly staff, free internet. Close to train station
• Only negative is the poor quality of the area, scary and loud at night.

“I would not recommend this hotel for any women traveling without a man. It is scary at night and loud if the windows are open. Other than that, hotel is spotless, great service, nice rooms, beautiful breakfast area with great food and service. The actual location close to the train station and metro is very convenient.”

1 of 1 people found this review helpful.

Oct 18, 2004 by
Overall Rating: 9

“Hotels in Rome are expensive so this one was a great deal for what we got. The room was very nice and clean but much smaller than U.S. hotel rooms. It had all the amenities that you would expect from a 4 star hotel. The location was good because it was very close to the train station which made transport by train from the airport and then later to Florence very easy even with all of our bags with us. It was still within walking distance from a lot of sights. For the sights that were further away the bus and metro were also easy options from the hotel.”

1 of 1 people found this review helpful.

Oct 1, 2004 by Karl D. from Alamo
Overall Rating: 8

“The hotel itself was excellent; the location was less than desirable being rundown, littered and with building facades covered with graffiti. The hotel building and immediate area was clean, but the neighborhood and specific block/street were a disappointment.”

1 of 1 people found this review helpful.

Sep 30, 2004 by Robert G. from Washington, DC
Overall Rating: 6

“The hotel was located in a very unsafe location near the train station. We could not walk in the area after sunset at the advisement of both hotel staff and locals. We took taxis when returning due to the poor location and nature of the neighborhood. This was conveyed on multiple times to your staff including after arrival without assistance. We clearly indicated that we felt unsafe.”

Sep 21, 2004 by Jennifer A. from Waltham, MA
Overall Rating: 9

“The only negative thing I can say about this hotel is that it is located in a district of Rome that doesn't seem to be entirely safe. That said, we took taxis (and were planning on doing so) everywhere we needed to go. The hotel itself is beautiful, the staff was fantastic - they recognized our honeymoon by giving us a complimentary upgrade to their superior room which had a jacuzzi tub, and then sent up a bottle of champagne and decorated the room later in the evening. A lovely brunch was included in the price of the room as well, along with two complimentary welcome drinks. All in all, this was a great experience!”

Amenities at Best Western Ambra Palace, Rome

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Coffee Maker in Room Express Checkout Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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