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User Reviews for Comfort Inn & Suites Airport, Indianapolis

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Jan 12, 2011 by Katherin from Walkerton, IN
Overall Rating: 7

• Staff was friendly and helpful, plus we received a free pizza!
• The bed was too hard for my back.

“The hotel was clean and neat with a helpful staff.”

Aug 19, 2009 by janie from Milwaukee,WY
Overall Rating: 8

• In-room whirlpool, shuttle to downtown Indy, room rate
• Continental breakfast not open long enough in the morning, the flat screen TV had a surprisingly poor picture

“Overall, the hotel was quite nice and we were pleased with our room (especially the in-room whirlpool, which was very lovely after a long day walking around GenCon!). We were thrilled to learn that the hotel was offering two-way shuttles to the convention center. We also appreciated that the room was very quiet -- we were never bothered by noise from either our neighbors or the hallway.”

Aug 29, 2008 by Barbara from Clinton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The pool and hot tub were beautifully laid out.
• The workout facility was hot.

“Our room was very pleasant. The staff was very friendly. The continental breakfast was very good with a good variety of food.”

Aug 18, 2008 by Elizabeth from Otterbein, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location of the hotel was excellent.
• The pool closed at 11:00 PM.

“Excellent, friendly staff, nice location, very clean place.”

Jun 1, 2008 by Forrest from Logansport, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The pool was fantastic.
• It was fine.

“Easy access, nicely kept. Pool was relaxing and pretty. Staff was friendly. Price was a little high.”

May 18, 2008 by Debi from Machesney Park, IL
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[7]

• Nothing.
• Nothing.

“There was a whole in the room closet. No fridge, no microwave, no iron/or board, as if messy and unclean hotel. Panels off the wall. Would never advice this hotel or the area to stay. The room was awful! Smelly, unclean, walls with holes, no fridge, no microwave. We will let our associates know of the bad accommodations.”

May 16, 2008 by Pam from Gas City, IN
Overall Rating: 1
Cleanliness:[8] • Staff:[7] • Location:[10]

• Nice common areas. Room looked pleasant and had a large whirlpool tub.
• The heating/air conditioning unit buzzed and rattled and kept waking me up all night.

“The hotel was pleasant and cleans enough. The room was spacious and had a two person whirlpool tub. However, what I really needed most was a good night's sleep before my business meetings the next day. I got very little sleep because the air conditioning unit was so old that each time it came on it buzzed and rattled. It was extremely loud-enough to wake me up and keep me awake until it went off again. I called the front desk but their response was that the maintenance person would not be in until 7:00 am. They also mentioned they had similar complaints about other rooms. There was a notice in the room that they had a 100% guarantee and if they could not fix a problem in a timely manner the room would be free. I did not feel like arguing with them about it, so I let it go, but they certainly did not stand by their guarantee. I will not stay there again.”

Amenities at Comfort Inn & Suites Airport, Indianapolis

AM/FM Alarm Clock Air Conditioned Brailled Elevators Bus Parking Coffee Maker in Room Continental Breakfast Copy Service Desk with lamp Electronic Door Locks Elevators Exercise Gym FAX FEMA Approved Free Airport Shuttle Free Local Telephone Calls Free Newspaper Game Room Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Ironing Board Laundry/Valet Services Meeting/Banquet Facilities Microwave Modem Lines in Room No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Parking Ramp Access to Buildings Refrigerator Safe Deposit Box Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Truck Parking Wake-up Service

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