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User Reviews for The Westgate Hotel, San Diego

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Jan 3, 2012 by Amanda from Phoenix, AZ
Overall Rating: 6

• Comfortable bed.
• It smelled like a grandma's house.

“This was probably a nice hotel 40 years ago. It is filled with antiques and brocade fabrics. When I entered my room there was a gum wrapper on the floor in front of the sink. Granted, it wasn't a toe nail or anything disgusting, but still it was obvious. The TV was old and the picture sputtered in and out. The valet parking was not clearly marked. I later figured out that I needed to turn the wrong way on a one-way street to enter the underground parking where the valet is located. Also upon checking out, the valet driver pulled my car up pretty far away and did not help me with my bags. He just asked if I needed directions and walked away. No tip for you.”

Nov 14, 2011 by Bill from Claremont, CA
Overall Rating: 10

• Staff was very pleasant, room was clean and very nice.

“Loved the room.”

Nov 10, 2011 by Katy from Fresno, CA
Overall Rating: 9

• The Monte Cristo from room service and they gave me in-house made jam.
• The valet broke off the end of our gear shift.

“Great for a romantic or business getaway. Downtown, heard a lot of late night noise, nothing overpowering though from the 9th floor.”

Nov 10, 2011 by Mark from Las Vegas, NV
Overall Rating: 9

• Spacious and comfortable room with very comfortable bed.
• No pool or jacuzzi.

“Very nice old style hotel with a good restaurant and very comfortable beds. Lacking a swimming pool or spa is a negative.”

Nov 7, 2011 by Cate from Lakeside, CA
Overall Rating: 10

• Authentic decor; spacious bath; marble bathroom.

“Excellent hotel, wonderful staff . However, there was an additional "facilities fee" which we did not have an opportunity to opt out of .”

Nov 1, 2011 by Alan from Ashmore, IL
Overall Rating: 10

• Loved the balcony and the huge room. The staff was excellent, big smiles, great suggestions for restaurants.
• I did not like the daily fifteen dollar fee for services that I did not use (Internet). Parking fee was high.

“The room was beautiful, the staff was courteous and helpful, the location was excellent. My only beef is with paying for services I did not use (15 dollar per day fee for Internet and bottled water-- neither of which I needed or used). I understand that parking in the city is expensive, but most hotels at least offer a "self-park" option so you can save a little money. This one was valet-parking only. But oh, the room was beautiful with a fantastic shower in the large bathroom, a small balcony, and large sliding doors with a gorgeous view of the city.”

Oct 20, 2011 by Lan from Rosemead, CA
Overall Rating: 5

• The decor was unique.
• A
  lot of fees (roll away bed fees, amenities fees) . They don't have a swimming pool.

“Overall, I think this should be rated as a 3 star hotel instead of 4.”

Oct 18, 2011 by Lori from Qualicum Beach, Canada
Overall Rating: 9

• Friendly helpful staff, turn down service, business center, European decor, Downtown locations close to many amenities.
• Hall and room doors loud when closed. No soundproof between rooms sharing common foyer. Resort fee of $15.

“ Very elegant hotel. Friendly helpful staff. Rooms are large and comfortable. Turn down service. Use of business center great for checking in for flights and printing off boarding passes. Rooms sharing a common foyer are not soundproof, we had a couple who came in late after an evening of drinking and were talking loud and banging doors closed. Hint: a little weatherstripping around the doors might help. Pool is being built as well as a spa center which will add to the appeal of this hotel.
”

Oct 17, 2011 by Bill from Moorestown, NJ
Overall Rating: 8

• Size and features of the room.
• Appeared short on staff and no lobby resources like restaurants.

“Nice old world hotel with outstanding rooms.”

Oct 16, 2011 by Jim from Washington, DC
Overall Rating: 9

• Very nice and comfortable hotel. No real complaints.
• Small details around cleaning and noisy locks.

“Very nice above average hotel. About 4 stars more or less.”

Oct 15, 2011 by Aaron from Minneapolis, MN
Overall Rating: 9

• Clean, large, and unique.
• There was an additional
  service charge that is required.

“Nice!”

Sep 28, 2011 by Joselyn from Culver City, CA
Overall Rating: 8

• Close to gaslamp dining, and people friendly staff.
• Having to ask for ice and price of parking. Addition hotel fees added.

“Large rooms with European style.”

Sep 9, 2011 by Ana from Bakersfield, CA
Overall Rating: 8

“Hotel was great! Wish someone had told me about making reservations for tea time. Would have loved to have sat down for some.”

Aug 30, 2011 by Scott from Bakersfield, CA
Overall Rating: 8

• The staff was very friendly, and the location was excellent.
• The charged an automatic daily $15. fee for bottled water and use of the health club even if you didn't plan on using either. It was not an option.

“It is an older hotel with lots of character and a beautiful lobby. However, since it is old there were some issues with our shower/tub draining slowly and a few stains on the carpet in our room.”

Aug 15, 2011 by Yolanda from Santa Maria, CA
Overall Rating: 9

• Perfect Downtown location. Exactly what I was looking for.
• Cost of parking and resort fee.

“Overall had a great experience. Cost of parking and resort fee added 35% to room price. I had read reviews and expected it, but I wish they would simply build the resort fee to the room price since it is a mandatory fee.”

Aug 7, 2011 by Hannah from La Habra, CA
Overall Rating: 2

• Lobby decoration.
• Staff, beds, blankets, water pressure so hard hurt skin, 15 dollar night added fee without being told.

“Good Victorian decorations, overall dissatisfied by comfort, everything was old, worn out and rude staff. Would never stay there again.”

Jul 22, 2011 by Jason from Tucson, AZ
Overall Rating: 8

• Was expecting a double queen instead of 2 double beds.

“I wish I had had a choice of parking. The valet parking was not expected and expensive.”

Jul 8, 2011 by Rae from Hayward, CA
Overall Rating: 9

• Good location, clean and luxurious.
• No swimming pool.

“Good location, good service. Staff seems friendly. Parking is very expensive and there is a $20/day hotel fee.”

Jun 24, 2011 by Klaudia from Ocean City, MD
Overall Rating: 5

• Hotel was located near conference that I attended in downtown San Diego.
• I was unpleasantly surprised with high "resort fee" in addition.

“Staff was very unfriendly. Resort fee of $15 per day was charged in addition making the total cost higher than one would pay when making reservation via hotel's web site. The "resort fee" was for such a basic services as use of fitness room, which was very small and basic.”

Jun 10, 2011 by Jennifer from Tempe, AZ
Overall Rating: 7

• It had a Victorian charm that was unexpected for a large hotel.
• Extra $15/day charges for 'services' I did not use. Expensive parking charge ($35/day).

“The hotel was very charming, but that was overshadowed by the surprise extra charges upon arrival. We were charged $15/day extra for services such as Internet/ice/etc. none of which we used. There was an additional $35/day parking fee. At least the mandatory $15 service charge should be included in the initial price, not a surprise upon arrival. It is very underhanded practice for a so-called upscale hotel.”

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Amenities at The Westgate Hotel, San Diego

Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Restaurant Room Service Shops/Commercial Services

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